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Privacy Policy

This Policy applies to personal information collected through our website.
Health plans we accept:

Information We Obtain

The types of personal information we may obtain when you visit our website include:

  • Contact information, such as name, telephone number, postal address, and email address;

  • Identifying information such as date of birth;

  • Payment information, such as name, billing address, and payment card details (including card number, expiration date and security code);

  • Geolocation information; and

  • Other information you choose to provide, such as through our "Chat" feature, such as emails or other customer support tools.

When you visit our website, we may obtain certain information by automated means, such as cookies, web beacons, web server logs and other technologies. A "cookie" is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A "web beacon," also known as an internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server. The information we collect in this manner may include your device IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits. 

In addition, as indicated above, we may collect your device’s geolocation information. With your permission, we may receive the precise geolocation and other location information of your device through GPS, Bluetooth and WiFi signals, and other technologies. Your device may provide you with a notification when Digital Properties attempt to collect your precise geolocation. Please note that if you decline to allow Digital Properties to collect your precise geolocation, you may not be able to use all the Digital Properties’ features or the offers available through the Digital Properties. 

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all the features of our Digital Properties. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. 

How We Use the Information We Obtain

We may use the personal information we obtain to:

  • Provide our services; 

  • Process and fulfill transactions in connection with our services; 

  • Communicate with you (including providing you with offers and other communications about our services), respond to inquiries and offer customer support; 

  • Verify your identity; 

  • Advertise and market our services; 

  • Respond to your requests and inquiries and provide customer support; 

  • Operate, evaluate and improve our business (including developing new services; enhancing, improving and analyzing our services; managing our communications; analyzing our user base and Digital Properties; performing data analytics and market research; and performing accounting, auditing and other internal functions); 

  • Maintain and enhance the safety and security of our Digital Properties and services and prevent misuse; 

  • Exercise our rights and remedies and defend against legal claims; 

  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and

  • Comply with and enforce applicable legal requirements, relevant industry standards and policies.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may use third-party analytics services on our website, such as Google Analytics. The information we obtain through the website may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit

Interest-Based Advertising

On our website, we may obtain information about your online activities to provide you with advertising about services that may be tailored to your interests. This section of our Policy provides details and explains how to exercise certain choices. 

You may see our ads on other websites because we use third-party ad services. Through these ad services, we can target our messaging to users considering demographic data, users’ inferred interests and browsing context. These services track your online activities over time and across multiple websites and apps by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. The ad services use this information to show you ads that may be tailored to your individual interests. The information ad services may collect includes data about your visits to websites that serve Coastal advertisements, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on our Digital Properties and on third-party websites and apps that participate in these ad services. This process also helps us track the effectiveness of our marketing efforts. 

The Digital Properties are not designed to respond to "do not track" signals from browsers. 

Information We Share

We may share the information we obtain about you with our affiliates and subsidiaries and with our joint marketing partners. We also may share the information we obtain about you with third-party vendors and other entities to perform services on our behalfs, such as website hosting, data analytics, advertising, payment processing and other services. 

We also may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity or (6) otherwise with your consent or as directed by your representative. 

We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation). 

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the Location section of this Policy. You can unsubscribe from our marketing mailing lists by following the "Unsubscribe" link in our emails.

How We Protect Personal Information

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure or use. 

Third Party Privacy Policies

We may provide links to other online services and may include third-party features such as apps, tools, widgets, and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices. 

How to Contact Us

You can update your privacy preferences by calling us at 239-360-2634 or writing to us at: Coastal Urgent Care Centers, 811 Del Prado Blvd S, Cape Coral, FL 33990.

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